4 Replies Latest reply on May 26, 2005 10:26 AM by starksm64

    Go Here for Help

    junkken

      Does anyone know if there is a forum supporting JBOSS where questions are answered in a timely manner?

      I see these great forums have alot of information and MANY viewers but very slow or nonexistent expert level support.

      Does anyone know of a better place to go to get help?

        • 1. Re: Go Here for Help
          starksm64

          That is called paid support.

          • 2. Re: Go Here for Help
            junkken

            I certainly respect the value of paid support.

            However, I am setting up a system as proof of concept in a lab and will introduce the idea and the technology at work only after I become familiar enough with the product.

            Paid support comes when the product is deployed and Management wants to pay for professional support AND training.

            I think the attitude of "pay to get your questions answered" is the wrong approach, and contrary to the concept of Open Source development.

            • 3. Re: Go Here for Help
              darranl

              Here are a couple of links on how to make use of forums: -

              http://wiki.jboss.org/wiki/Wiki.jsp?page=JBossForums
              http://www.catb.org/~esr/faqs/smart-questions.html

              Unanswered questions generally don't follow these guidelines.

              Regarding your specific problem that you have posted - I have never seen Tomcat fail to start without a stack trace in the error log or a message at the end saying that it failed to deploy. If these are not present I would need to look more closely at what has happened.

              • 4. Re: Go Here for Help
                starksm64

                What is contrary to open source is demanding answers. Either make it worth the trouble for someone to answer or read the docs. If free docs, examples, product, source code, and forums are not enough, pay to not waste your time.