Problem with licenseFile JBoss ON

[blomman]

Hi all!

Iam a Newbie on JBoss and have installed JBossOn.
Now im trying to start accessing JBossON and are asked to browse for a licensefile.
I have fetched the file from https://network.jboss.com where i have an account with out any problems.

But when im trying to upload it inte JBossOn im getting this error:

"Warning: Error reading license expiration: Error: software license validation failed. Please contact support to resolve the issue."

I have tryed diffrent files, rename it etc etc etc...I have tried everything!

Im running JBossOn on a SLES 10 xen.

Please help this newbie!

/Blomman

[blomman]

The problem is that im running JBossOn in a xen enviroment, does anyone know how to solve this?

/Blomman

[blomman]

From my server.log:

"2007-05-11 13:17:25,310 ERROR [com.jboss.jbossnetwork.ui.action.license.LicenseUpdateAction] Backing store unavailable, allowing license to be written to disk unconditionally
2007-05-11 13:17:25,647 INFO [net.hyperic.hq.common.shared.license.LicenseManager] [License owner=Jan Groning email=[e-mail] phone=[phone] expiration=2009-12-30 platforms=unlimited serverIPs=any plugins=all support=3]
2007-05-11 13:17:27,231 INFO [STDOUT] May 11, 2007 1:17:27 PM java.util.prefs.FileSystemPreferences checkLockFile0ErrorCode
WARNING: Could not lock User prefs. Unix error code 2.
2007-05-11 13:17:27,231 WARN [net.hyperic.hq.common.shared.license.LicenseManager] Error: software license validation failed. Please contact support to resolve the issue.
2007-05-11 13:17:28,894 INFO [STDOUT] May 11, 2007 1:17:28 PM java.util.prefs.FileSystemPreferences checkLockFile0ErrorCode
WARNING: Could not lock User prefs. Unix error code 2.
2007-05-11 13:17:28,894 ERROR [net.hyperic.hq.bizapp.server.session.AuthzBossEJBImpl] Error: software license validation failed. Please contact support to resolve the issue.
2007-05-11 13:17:30,470 INFO [STDOUT] May 11, 2007 1:17:30 PM java.util.prefs.FileSystemPreferences checkLockFile0ErrorCode
WARNING: Could not lock User prefs. Unix error code 2.
"

/Blomman

[peterj]

Error: software license validation failed. Please contact support to resolve the issue.

That is good advice. Since you have JBossON, you must have a support contract. Open a support issue, someone in support should quickly help you fix this.