HTML support in mail templates

[shantanu.u]

Is HTML supported in mail templates ? I'm using JBPM 3.3 jpdl.
And my template looks like :

<mail-template name="tempName">
...
<text><![CDATA[
<b>Achtung !</b>

]]></text>
</mail-template>

This isn't working. I just get b>Achtung !.

[shantanu.u]

Just to write it correctly again - my mail template contains CDATA with tags to make bold.

[kukeltje]

No, sorry.... You have to adapt the Mail class to create mime messages. Then it works. If you do, and make it configurable in jBPM so the default is non-html mail, but you could configure it to do html mail, we gladly accept the contribution ;-)

[srohanrao]

In one of the Bug Reported on this it was said it would be supported in next version so I was hoping it would be there in version 3.3. Any idea if HTML mails are suppored in 3.3?

[kukeltje]

If it is in one of the bug reports, you probably have a link for it then...

[srohanrao]

Here is the link
https://jira.jboss.org/jira/browse/JBPM-978;jsessionid=433D09DB2883AFECBAE5ED30E40B27E4?page=com.atlassian.jira.plugin.system.issuetabpanels%3Aall-tabpanel

[shantanu.u]

Yes, I had earlier seen this link. That's why I posted this thread in the first place. In fact, Ronald, I see your name on this bug report. I tried using jpdl 3.3 and got another error so had to revert back to 3.2.2.

But not, this bug reports says :

html mail will only be used when a template or the text element is used, not with the text attribute

This description, I assume, is referring to 3.2.2. And it doesn't work in 3.2.2.

[srohanrao]

It is really unbelievable that it is so difficult to send a notification email in HTML format which is a basic requirement in any notification system (Atleast I am not able to get it), really frustating.

[shantanu.u]

Are you able to use reminders ? Is so, please tell me. I've spent 2 days on it with no luck.

[srohanrao]

Not yet there, still stuck with the formatting of the task assignment notification email. :)

[shantanu.u]

Are you using notify="yes" on task? I've tried that, it's not working. I'd like to know what I'm doing wrong.

[shantanu.u]

If you're using notify='yes' , let me know. I haven't got that to work .

[srohanrao]

Yes I am using notify='yes' and its working. Make sure you have specified the correct template file name and the template file has a template declared with the name "task-assign"

[shantanu.u]

Notify is working now !

The template HAS to be defined with :

<mail-template name='task-assign'>

Funny, that's not written in the documentation. I guess that's why the reminders are not working. They need :

<mail-template name='task-reminder'>

What if I don't use templates - does that mean notify won't work ??

My scenario is that a user pulls a task from a pool. The notify causes an email to be fired to himself. Isn't very useful.

I would want an admin guy to assign tasks to people and they should be notified via email. Have you implemented anything like that ?

[kukeltje]

Funny, that's not written in the documentation.

That probably because task-assign and task-reminder should be in the mail templates by default.

What if I don't use templates - does that mean notify won't work ??

Yes, because that is the way they work.... If you don't have a car can you drive one?

My scenario is that a user pulls a task from a pool. The notify causes an email to be fired to himself. Isn't very useful. I would want an admin guy to assign tasks to people and they should be notified via email. Have you implemented anything like that ?

Don't think anybody implemented it, but it would be a nice addition..... In combination with sending mail to the pooled actors to don't send a mail if the current actor is pulling a task from the pool and assign it to himself, but do send it if a manager/admin guy does it. Feel free to implement that in jBPM and contribute it and file a Jira issue.
You can also just file a jira and hope it attracts enough attention to be implemented.