When should the webconsole mark tasks as started?

[kukeltje]

This topic is part of the web console feedback: http://wiki.jboss.org/wiki/Wiki.jsp?page=JbpmConsoleFeedback

Currently the tasks are never marked 'started'. There are several options
- once the task form is opened
- once the task is saved the first time (but what if not saved at all)
- ....

I think it should be marked started when the taskform is opened

[dmlloyd]

I'd love to be able to show "new" tasks differently from "started" tasks on the task list (much like how many email clients show a new message in boldface).

[tom.baeyens]

i like the idea. good suggestion.

the start field can be used for this... if a task instance is opened in the task form view and the task start is null, then put the current date in there.

[kukeltje]

This can be used to create reports with info on how long a task is in a 'queue' before acted upon. Very useful info for managers. oh and I like the 'bold' to, but maybe there should also be a column for this.

Now I should (according to the feedback wiki page) make a jira issue and move it down on the list right... ok.. i'll do that.

[dmlloyd]

The action I will take here is to update the task start date as soon as the assignee views the task. Also, I will take the further action of listing new (unstarted) tasks in boldface in the user task list.