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1. Re: Any way to retrieve a file from client? (or "So my developers want full log files...")
mazz Jul 23, 2013 5:36 PM (in response to ehle)1 of 1 people found this helpfulThere is a thing called the "support" subsystem but it doesn't have any real GUI front end to it.
The thinking was to be able to click a button and have a resource zip up a bunch of files to then give to support engineers. Zip up files like config files and log files. I don't know if the latest JBossAS7 plugin supports this but the 4 and 5 plugins did (as well as the agent).
Again, this subsystem wasn't completed and only had server side and agent/plugin side support - nothing in the UI other than a test admin page. I think if you go to the localhost:7080/coregui/CoreGUI.html#Test page, there is a textfield/button somewhere under a control page) that let you enter a resource ID and it would bundle up the log/config files (and data files and bin files too) and put the zip on the RQH Server's download location so you can grab it via HTTP.
It would have been nice for a developer to run with this feature and perhaps flesh out the implementation on the GUI front end side, but since we didn't have alot of people asking for this feature, we let it drop and didn't fill it out further. There is probably alot more we could do.
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2. Re: Any way to retrieve a file from client? (or "So my developers want full log files...")
huchangchun Aug 2, 2013 12:45 AM (in response to ehle)1 of 1 people found this helpfulHello Ehle,
We have the same problem.
We plan to enable FTP service on the EAP6.1 server, and then provide the FTP address (including the FTP user and FTP password) on JON.
User can copy the address from JON and put it browser to download the file.
Thanks.
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3. Re: Any way to retrieve a file from client? (or "So my developers want full log files...")
ehle Aug 5, 2013 2:27 PM (in response to mazz)Thank you Mazz,
The quick response is much appreciated! Sorry for the tardiness of my own.
A "zip files and send" feature would be a great solution - maybe someday. Along those same lines, if less elegently... could this be something that could be done via an "execute this script" operation? If I wanted to be able to script putting something "on the RQH Server's download location so you can grab it via HTTP," how would I go about doing that? If its documented, please feel free to just point me at it
Thank you again for you help!
David.
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4. Re: Any way to retrieve a file from client? (or "So my developers want full log files...")
ehle Aug 6, 2013 9:35 AM (in response to huchangchun)Thank you Hu,
That is a reasonable solution. We would just like to keep everything "inside" JON if possible, and woud also like to avoid requiring login credentials on the EAP servers. I guess we could give ONLY FTP access and tie it to the same privlege groups as JON is using... something worth considering at least!
Thanks again for your help.
David.
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5. Re: Any way to retrieve a file from client? (or "So my developers want full log files...")
huchangchun Aug 7, 2013 4:29 AM (in response to ehle)Hello ehle,
You are welcome. Could you let me know when you get this problem solved?
Currently, we use the FTP solution as a workaround, and we really would like to have the same function as you expect.
Thanks.
Hu Changchun