Problem when attached files usingJboss

[jbossfjt]

Hi all

When i try to attach a file in Remedy through Jboss appear this error:

- SEVERE (com.remedy.log.SERVLET) : Caught RuntimeExceptionjava.lang.NullPointerException

at com.remedy.arsys.goat.AttachmentData$AttachmentDataCache.access$600(Unknown Source)

at com.remedy.arsys.goat.AttachmentData.tryReserveInMemoryHeapSize(Unknown Source)

at com.remedy.arsys.goat.AttachmentData.getData(Unknown Source)

at com.remedy.arsys.goat.AttachmentData.uploadToField(Unknown Source)

at com.remedy.arsys.stubs.AttachServlet.doUpload(Unknown Source)

at com.remedy.arsys.stubs.AttachServlet.doRequest(Unknown Source)

at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source)

at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:718)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)

at org.apache.coyote.ajp.AjpAprProcessor.process(AjpAprProcessor.java:419)

at org.apache.coyote.ajp.AjpAprProtocol$AjpConnectionHandler.process(AjpAprProtocol.java:393)

at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1513)

at java.lang.Thread.run(Thread.java:595)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:97)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:173)

at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:183)

at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)

at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:545)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:111)

This is my enviroment:

Jboss: JBoss [EAP] 4.3.0.GA_CP06

Servlet: JBossWeb/2.0.0.GA_CP

Java version: 1.5.0_19

S.O. Mid-Tier: Linux

If anybody know something, please tell me.

Best regards and Thanks for the help

[dlofthouse]

Looking at how deep in the stack you are at this point this is really a Remedy issue and that is where analysis of your problem would need to begin.

[ctomc]

and please do upgrade to something newer, EAP 4 & and java 5 are both EOL.