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Please, can anybody help?
Chris already answered you:
A portlet is a specialized web application. Almost anything you can do with a web application you can do with a portlet. In particular, this includes accessing a remote web services. Portal forums won't help you there as it's not a Portal topic, rather a web service development topic. In essence, you would need to create a web service client that could be accessed via your portlet and possibly interacted with.