We are considering to do integration with jBPM as part of our product, but wondering if there is a service that we can buy for support and feature enhancement, if there is service, how the service works?
At this point, the supported version of jBPM is still jBPM3. jBPM5 will be productized during 2011 and should be supported by the end of this year by JBoss. I suggest you contact a jboss sales representative for more details on how this service works etc. if you have more questions.