Case (2) can exist on many different pages i.e. current address, current benefits etc.
There is a menu structure on the left which has a 'Employee Search' which needs to be able to take the user back to the search results page (which include the ability to do another search). In case (1) it needs to be able to end two conversations and in case (2) it needs to be able to end one conversation.
Is there an easy way to do this in Seam, preferably via the pages.xml