0 Replies Latest reply on Aug 6, 2005 11:53 AM by kukeltje

    Escalation and deadlines

    kukeltje

      Yes, but there were replies afaik.
      - jBPM does processes. If you design a process that contains assignments to other people in certain circumstances that can be seen as an escalation. jBPM by itself is not a kind of ITIL process, but you could implement one based on jBPM
      - deadlines (more generic, timers in jBPM) are a basic part of jBPM