1 Reply Latest reply on Aug 28, 2009 5:23 AM by Ronald van Kuijk

    Put a task back in a group

    Sofie Ravyts Newbie

      I read the forum topic about reassigning a task to a group when it was already taken by a user: taskService.assign(taskId, groupId)
      But how can you know which groupId to use ?

      Suppose the user that has currently taken the task belongs to two groups.
      How do you know to which group this task belongs?

      Is there a way to retrigger the assignment rules for the task or to figure out who were the originally assigned user(s)/group(s) for this task?

      (fi. the user is ill and his workload needs to be reassigned back to the group so someone else can take over his tasks).