Here are the system stats:
The free support being offered from the JBoss Operations Network developers on this forum is limited to customers who have downloaded the JBoss Operations Network 2.0 evaluation code.
With that said, are you currently licensed for JBoss Operations Network 1.4.33? If so, then this may be best addressed via the CSP. If you go to http://support.redhat.com, you should be able to log in and create a help ticket.
If you are currently not licensed, and this is an old evaluation, then please download the new evaluation code. Thanks!