2 Replies Latest reply on Jun 16, 2009 5:23 PM by joe.marques

    Alert email template variables...

    cinaed

      Hi,

      I'm going to customize the alert email template and would like to know which names are available for substitution.

      In the default template I've seen that PRIORITY, ALERT_NAME and RESOURCE_NAME is used in the email subject section.

      Is it for example any name which gets substituted with the platform the alert is related to?

      Thanks in advance,
      -Kenta

        • 1. Re: Alert email template variables...

          The @@@FULLL_RESOURCE_HIERARCHY@@@ token will get replaced with an ascii tree structure containing the names of resources up toe the corresponding platform. That should be in the alert-email-template.txt file already. Are you looking for something more than the full hierarchy?

          • 2. Re: Alert email template variables...

            FYI - you can find all of the valid substitution tokens in EmailManagerBean, which has the responsibility of performing the replacements before sending the email.