Hi,
Thank you very much for the reply.I have 3 pages to navigate. I have to click 10 times on a button to get the next page or submit the values.Sometimes the navigation is also not working. Is there any trick that i am missing? I tried to put the rich:panel into a a4j:outputpanel but that didnt work too. Please let me know if you need any more details.

Main Page:

<a4j:keepAlive beanName="usercontroller" />
<rich:panel id="details" id="a007" style="z-index:1;" >
 <f:facet name="header">
 <h:outputText value="Enter Details" id="a008"/>
 </f:facet>
 <h:form>
 <a4j:include viewId="/page1.jsp" id="a0001"/>
 </h:form>
</rich:panel>

<div style="position:relative;">
<h:panelGrid>......</h:panelGrid>
<div class="navPanel">
<a4j:commandButton id="page1_next"
 reRender="details" image="/images/next.png" action="next" /></div>
</div>

<div style="position:relative;">
<h:panelGrid>......</h:panelGrid>
<div>
<a4j:commandButton
 image="/images/previous.png" id="page2_prev" immediate="true"
 action="previous" />
<a4j:commandButton image="/images/next.png" id="page2_next"
 action="next" reRender="details" /></div>
</div>

<div style="position:relative;">
<h:panelGrid>......</h:panelGrid>
<div>
<a4j:commandButton
 image="/images/previous.png" id="page3_prev" immediate="true"
 action="previous" />
<a4j:commandButton image="/images/next.png" id="page3_submit"
 action="submitRequest" /></div>
</div>

<navigation-rule>
 <from-view-id>/page1.jsp</from-view-id>
 <navigation-case>
 <from-outcome>next</from-outcome>
 <to-view-id>/page2.jsp</to-view-id>
 </navigation-case>
</navigation-rule>
<navigation-rule>
 <from-view-id>/page2.jsp</from-view-id>
 <navigation-case>
 <from-outcome>previous</from-outcome>
 <to-view-id>/page1.jsp</to-view-id>
 </navigation-case>
 <navigation-case>
 <from-outcome>next</from-outcome>
 <to-view-id>/page3.jsp</to-view-id>
 </navigation-case>
</navigation-rule>
<navigation-rule>
 <from-view-id>/page3.jsp</from-view-id>
 <navigation-case>
 <from-outcome>previous</from-outcome>
 <to-view-id>/page2.jsp</to-view-id>
 </navigation-case>
</navigation-rule>

one small correction,

in page3.jsp pls assume action="submitRequest" as action="#{usercontroller.submitRequest}"

Thanks,
Abhi