2 Replies Latest reply on Jan 14, 2009 12:30 PM by xnejp03

    Task priority escalation

    xnejp03

      Hello,

      has anyone done something regarding automatic task priority management? The use case would be:

      1) Start a process including a task
      2) Create the task, with a starting priority (e.g. NORMAL)
      3) As the task's dueDate is getting closer, the task's priority will be updated to higher levels, so that the task gets further up in user's task list

      Any ideas how to acomplish this?

      One thing comes to my mind. To each Task add a Timer that will (repeatedly) run at a given interval and execute an ActionHandler that will check the dueDate and update the priority.

      Any help appreciated.

      Petr