Assuming that a RedHat license for the commercial use of JBoss EAP 6.1.0 were to be purchased, I have a question regarding what I can modify and how I can use the JBoss EAP 6.1.0 installation, without jeopardizing the entitlement to whatever support is offered under the JBoss EAP 6.1.0 License. Assume also, that a License would also be purchased for 64 bit RHEL 6 for JBoss EAP 6.1.0 to be run on.
Oracle JDK 1.6.0_26, 64 bit
64 bit RHEL 6
RedHat official binary distribution of JBoss EAP 6.1.0 + all subsequent official RedHat JBoss EAP 6.1.0 binary patches applied according to the instructions supplied with each of those official patches and NO other patches or changes applied.
Can you please confirm whether any of the following would impact on the entitlement to the support component of the RedHat JBoss EAP 6.1.0 Licence:
1. A standard JBoss EAP 6.1.0 binary distribution as obtained from the RedHat customer portal is installed, along with all of the JBoss EAP 6.1.0 binary patches published by RedHat for JBoss EAP 6.1.0, which are applied according to the RedHat supplied instructions.
2. The only JBoss EAP 6.1.0 files modified prior to startup (and not after startup) are: standalone.xml and standalone.conf. They are modified according to the documentation provided for JBoss EAP 6.1.0
3. All deployments / undeployments are performed using the bin/jboss-cli.sh command (as per procedure 9.3.4 and 9.3.5 in JBoss_Enterprise_Application_Platform-6.1-Administration_and_Configuration_Guide-en-US.pdf), based on the recommendation to use that CLI deployment method (stated on page 137).
4. The only other standard commands used to manage the instance are:
bin/standalone.sh (to start it up)
bin/add-user.sh (to add a user so that diagnostic commands can occasionally be run, such as printing the JNDI tree entries).
Otherwise, no other modifications are made to the JBoss EAP 6.1.0 installation.
While I believe that all of these actions are completely within the realms of expected use of JBoss EAP 6.1.0 and do not think that any of these actions would have any impact at all on support entitlements under the JBoss EAP 6.1.0 License, I would just like to obtain confirmation of that as part of License pre-purchase due diligence.
Note that I am not asking about what the support entitlements are or include, but just whether any action I have listed would impact on it.
I would appreciate it if someone from RedHat could comment.