4 Replies Latest reply on Jun 25, 2008 8:33 AM by jdobies

    Evaluation key doesn't work

    fbrueseke

      The evaluation key shipped with the evaluation version of JBoss ON does not seem work. When I upload the license to the JBoss ON server it claims:

      Error

      javax.ejb.EJBException: org.rhq.enterprise.server.system.LicenseException: org.rhq.enterprise.server.license.UnavailableLicenseException: Error: software license validation failed. Please contact support to resolve the issue. The page requested cannot be displayed due to some error.


      How can this error be fixed? Do I need a different license file?

        • 1. Re: Evaluation key doesn't work
          jdobies

          I just checked again and the evaluation included in the .zip worked for me. Just to be sure, you're uploading the jboss_on_2-0_eval_license.xml file (not the jon_license_agreement.txt file), correct?

          • 2. Re: Evaluation key doesn't work
            ccrouch

            Hi fbrueseke
            I think the problem you're seeing is that JON is unable to write to the Java preferences backing store. Which operating system are you running on? If its *nix then you'll need to make sure the user you are starting the JON Server and Agent with has permissions to write into ~/.java

            Cheers

            • 3. Re: Evaluation key doesn't work
              fbrueseke

              @jdobies: Yes I double-checked that I am using the xml-file, but it is still not working

              @Charles Crouch: I am running JBoss ON on an Ubuntu 2008.04 box. I tried running as the server as root, but even that did not help.

              I finally found out that I this is an issue with Java 6. All runs well with Java 5. Thanks for your help.

              • 4. Re: Evaluation key doesn't work
                jdobies

                We just ran into that last night internally, someone had done the same thing internally. Sorry I forgot to post it to this thread too, but good to hear that you're getting along.

                As you've noticed, we currently only support JDK 5 on JBoss ON. We are looking into JDK 6 support.