1) Looks like you are using Java Service Wrapper for your service. Not good. The preferred mechanism is JBoss Native http://www.jboss.org/jbossweb/downloads/jboss-native/?action=a&windowstate=maximized. The download contains installation instructions.
2) Don't put anything Java into Program Files. The space in the path name gives some Java libraries fits.
3) In wrapper.conf, there should be a value for wrapper.logfile, which references a log file. Look into that file, that should give a clue as to the problem. If there is not such property, add it and try again.
Thanks for the reply and feedback, much appreciated and noted. I'll see what I can do, not sure if I have much wiggle room as this is part of a purchased product installation which just does not seem to work.
Thanks again PeterJ, I'll see what I can come up with.