11 Replies Latest reply on May 17, 2013 10:15 AM by Radoslav Husar

    JBoss EAP Self Support Subscription

    tehehe Newbie

      Hello,

      As far as I understand in order to use legally JBoss EAP final build in production I have to have buy scubscription from Red Hat. RHEL has Self Support Subscription option which is significantly cheaper and this subscription model fits my needs perfectly. Is there such subscription available for EAP? Are there plans to introduce it in near future? I don't need ability to open support cases I only need legal right to use final builds in production with security and bug fixes available from access.redhat.com portal. I won't hide the fact that it is way too expensive for me to buy Standard Subscriptions if I were to upgrade application servers I am currently  using and as such I would be forced to recommend my company to migrate away from JBoss application server.

        • 1. Re: JBoss EAP Self Support Subscription
          John Doyle Apprentice

          Sorry, a self support subscription is not available with any JBoss product and we don't have plans to introduce the option.

          • 2. Re: JBoss EAP Self Support Subscription
            Radoslav Husar Master

            Currently the only way to use EAP in production without subscription is to use OpenShift.

             

            http://www.openshift.com/

            • 3. Re: JBoss EAP Self Support Subscription
              Wolf-Dieter Fink Master

              As you will find here mostly technical oriented users

              you may contact Red Hat sales for that, see here.

              Maybe they can offer you an option.

              • 4. Re: JBoss EAP Self Support Subscription
                r.reimann Newbie

                Radoslav Husar schrieb:

                 

                Currently the only way to use EAP in production without subscription is to use OpenShift.

                 

                I doubt that. See Jason Greens comment from this source on self building and supporting EAP (choice 3. below):

                Essentially we give you three choices:

                1. Stick with community - You get always get the latest and greatest cutting edge stuff (including experimental features), but you have to get support from the community and update more frequently since the community really only focuses on the latest major + minor version.

                2. Buy an EAP subscription - You get all of the features above, which lead to minimizing the amount of work you need to spend on app server maintenance and support.

                3. Self build and support  EAP - You get some of the benefits of the enterprise releases (e.g. patches to older major versions and so on), but you have to invest time and energy to build and maintain/verify your app server distribution bits.

                 

                The are more and more contradictions comming up with every new post about using EAP in production without subscription. It would be helpful if the the FAQ at http://www.jboss.org/jbossas/faq could clarify under which circumstances it is allowed to build and use EAP in production.

                 

                I value the subscription and inherently recommend it to our customers but if they are either not able or willing to follow my advice i would like to offer them a reliable alternative by building EAP themselfes. So even if i'm aware that Red Hat might not like to promote the self build option due to understandable reasons i would appreciate if the following question (i allready asked at another place) could be answered:

                 

                Can i take the EAP 6.1.0.Beta sources and the maven repository from the locations [1] and [2], build an EAP binary from that and use it it internally for production usage without further modifications (like removing red hat branding/trademarks)?

                 

                [1] ftp://ftp.redhat.com/redhat/jbeap/6.1.0/en/source/

                [2] http://maven.repository.redhat.com/techpreview/eap6/6.1.0.Beta1/

                • 5. Re: JBoss EAP Self Support Subscription
                  tehehe Newbie

                  Wolf-Dieter Fink wrote:

                   

                  As you will find here mostly technical oriented users

                  you may contact Red Hat sales for that, see here.

                  Maybe they can offer you an option.

                  There is a lot confusion over this topic. I want clear cut answer, not only for me, but for other people that are wondering about the same issue - no better way than asking in public.

                  • 6. Re: JBoss EAP Self Support Subscription
                    tehehe Newbie

                    r.reimann wrote:

                     

                    Radoslav Husar schrieb:

                     

                    Currently the only way to use EAP in production without subscription is to use OpenShift.

                     

                    I doubt that. See Jason Greens comment from this source on self building and supporting EAP (choice 3. below):

                    Essentially we give you three choices:

                    1. Stick with community - You get always get the latest and greatest cutting edge stuff (including experimental features), but you have to get support from the community and update more frequently since the community really only focuses on the latest major + minor version.

                    2. Buy an EAP subscription - You get all of the features above, which lead to minimizing the amount of work you need to spend on app server maintenance and support.

                    3. Self build and support  EAP - You get some of the benefits of the enterprise releases (e.g. patches to older major versions and so on), but you have to invest time and energy to build and maintain/verify your app server distribution bits.

                     

                    The are more and more contradictions comming up with every new post about using EAP in production without subscription. It would be helpful if the the FAQ at http://www.jboss.org/jbossas/faq could clarify under which circumstances it is allowed to build and use EAP in production.

                     

                    I value the subscription and inherently recommend it to our customers but if they are either not able or willing to follow my advice i would like to offer them a reliable alternative by building EAP themselfes. So even if i'm aware that Red Hat might not like to promote the self build option due to understandable reasons i would appreciate if the following question (i allready asked at another place) could be answered:

                     

                    Can i take the EAP 6.1.0.Beta sources and the maven repository from the locations [1] and [2], build an EAP binary from that and use it it internally for production usage without further modifications (like removing red hat branding/trademarks)?

                     

                    [1] ftp://ftp.redhat.com/redhat/jbeap/6.1.0/en/source/

                    [2] http://maven.repository.redhat.com/techpreview/eap6/6.1.0.Beta1/

                    I am not interested in using beta software in production (nobody sane is). I WANT subscription but current subscription model is simply out of reach for my company. I don't want to make backroom deals with Red Hat sales. I want everything to be crystal clear and public so I can be confident about making my choice.

                     

                    IMHO the only reason Red Hat offers Self Subscription for RHEL is competition from CentOS and other clones that essentially offer the same as Self Subscription. Since there is no such community maintained clone of EAP there is no need for Red Hat to compete here.

                     

                    If there is no cheap way of using stable EAP6 in production then I will simply move my company to another application server. It will not be a lot of pain since EAP6 is complete rewrite  and I would have to make migration efforts anyway.

                    • 7. Re: JBoss EAP Self Support Subscription
                      jaikiran pai Master

                      John Doyle (who is the Product Manager) already answered the original question:

                       

                      Sorry, a self support subscription is not available with any JBoss product and we don't have plans to introduce the option.

                      1 of 1 people found this helpful
                      • 8. Re: JBoss EAP Self Support Subscription
                        r.reimann Newbie

                        tehehe schrieb:

                         

                        I am not interested in using beta software in production (nobody sane is).

                        I refered to EAP 6.1.0.Beta1 since it is the most recent EAP version but the question remains the same if you replace 6.1.0.Beta1 by the most recent final EAP Version 6.0.1 (or any other version):

                         

                        Can i take the EAP 6.0.1 sources and the maven repository from the locations [1] and [2], build an EAP binary from that and use it it internally for production usage without further modifications (like removing red hat branding/trademarks)?

                         

                        [1] ftp://ftp.redhat.com/redhat/jbeap/6.0.1/en/source/

                        [2] http://maven.repository.redhat.com/techpreview/eap6/6.0.1/

                        • 9. Re: JBoss EAP Self Support Subscription
                          jaikiran pai Master

                          r.reimann, please create a separate thread to discuss your question(s). The original question in this thread has been answered. One of the reasons why there's so much confusion in similar threads is because everyone just keeps cramming in their questions into the same thread.

                          • 10. Re: JBoss EAP Self Support Subscription
                            r.reimann Newbie

                            jaikiran pai schrieb:

                             

                            One of the reasons why there's so much confusion in similar threads is because everyone just keeps cramming in their questions into the same thread.

                            Point taken i opened a new thread. But IMHO the primary reasons for the confusion are contradicting answers, missing information in the FAQ and the different constraints for EAP 6.1.0.Alpha1 vs. 6.1.0.Beta1.

                            • 11. Re: JBoss EAP Self Support Subscription
                              Radoslav Husar Master

                              Radoslav Husar schrieb:

                               

                              Currently the only way to use EAP in production without subscription is to use OpenShift.

                               

                              I doubt that. See Jason Greens comment from this source on self building and supporting EAP (choice 3. below):

                              Regarding "contradictions", when we say "EAP" in context of support, we mean the EAP bits on the customer portal or similar channels. Bulding an app server from EAP sources is a different story... which is exactly what you are asking in the other thread, so lets continue there.