Some companies have noticed the masses leaving their expensive product line to open source, and they are trying to win those customers back with an "entry-level" open source offering. However, they are still missing the whole point of open source. They get that it's free, but they still think it's free as in beer, and not free as in freedom. So when they give away the crappy entry-level version of their product to "enter the market", they create a huge conflict. They are telling their customer base to choose between freedom and functionality/stability.
Are you willing to give up either?
I know I'm not.